Costly courier mistakes to avoid

 Needless to say, more and more people are using courier services now than ever before. You can also use a postal service for all packages relevant to your company, or you can send a wedding present to the other side of the world. In fact, the postal service company will help ensure that the shipments arrive efficiently and safely at their expected destinations while transporting sensitive documents and goods. While you will find, among others, a multitude of courier companies providing courier services, choosing the right one isn’t easy as it sounds.

In addition, certain pitfalls ought to be avoided whilst choosing a courier service provider. Read on to find out about errors to avoid when selecting a post a package overseas.

1. Choosing a new and inexperienced courier company – Selecting a novice courier company is by far, without a doubt a notable mistake people make when choosing a courier service. In addition, relatively new delivery firms lack the expertise and facilities to deliver parcels to their expected destination in a reliable and safe manner. Hiring a professional courier service provider would ultimately be your best choice for ensuring that your parcels are delivered on time.

2. Selecting a price-based courier service- Let us just face it, while choosing a price-based courier service alone may be enticing, more often than not they won’t deliver the best overall value. In fact, the best delivery providers would deliver both highly competitive prices and value-added services. No one wants to pay a high price for a service they don’t get. You have to find the right balance between inexpensive and excessively expensive. If you choose an alternative that’s too cheap, there’s a chance you may get poor service.

That doesn’t say, however, that the most expensive alternative is the best for your company either. One smart way to stop spending too much on a service you’re never going to use is to search for couriers providing tailor-made solutions. This helps you to customize the service to your particular needs so you don’t waste money. strive to provide a fair quote from each of them while speaking to prospective couriers.

3. Professionalism – One of the common errors people make is not testing their professionalism when selecting a courier service. Moreover, when it comes to interacting with the prospect, the firm should have a great reputation and also believes in punctuality and timeliness. One good way to find out how professional the personnel of the courier firm can be is by speaking to the executive of the customer service. 

4. Not verifying the location of your courier service – A common error people make when it comes to selecting a courier company is not verifying the location of the courier business. Although many courier support providers claim to deliver anywhere around the world, they often lack the requisite facilities outside major urban centers, such as an office in the specific area. Most individuals and companies sometimes ignore this point and believe the courier company will deliver anywhere around the world. 

5. Not reviewing the policies and rules of the firm – Another common mistake people make when selecting a courier service is not reviewing the policies, rules, and regulations of the company until the contract is signed. It is very important for the company’s morals to align with yours for trust to be built over a long period of time, and future business. That is when you are satisfied with the service and know that your important package is in good hands.

6. Late Deliveries – Late deliveries are an issue for the receiver and the sender alike. The recipient does not wish to wait for their shipment longer than they really need and you don’t want your firm to get a bad reputation for not being capable of delivering on time. customers might make plans around the period your courier has indicated delivery, and if the deadline is exceeded they will be disappointed and inconvenienced. One way to tackle this is via thorough research into the reputation of a courier. Take their reviews and testimonials for example, before you make a choice. When a courier receives plenty of 5-star ratings for timely delivery, you’ll know you can trust them to bring your items to their destination on time.

7. Goods Delivered in an Unacceptable Condition – You would like to get your goods there in the condition you first shipped them in. What you would not like is a call from your recipients, claiming things are damaged or unfit for use. When this happens, you’re going to have to give replacement stock and it’ll be your company losing out. Your courier must ensure that your items are shipped safely to the best of their capacity. To prevent your goods from arriving in an unacceptable condition at their destination, the best thing you can do is to work with a reputable courier who will be able to offer dependable advice on the safe packaging of your products. Each item should be safely and reliably packaged so that nothing will be damaged or lost throughout delivery.

8. Customs clearance delay – Often customs issues may cause delays. As we have already mentioned, late deliveries lead to unhappy customers. Your package will have to have all the required documents to pass through customs with no trouble. Late deliveries can damage your reputation. We will suggest that you select a cheap shipping to all Asian countries which is well known for having strong customs expertise and experience to get around this. It means they are more likely to note any possible issues associated with shipments lacking the right documentation. Before products are shipped, the right courier will work with you to get a solution, which in effect will prevent any shipping issues before they are even sent out.

9. Poor support service – Unkind, unfriendly, and ineffective customer service are three characteristics you definitely don’t want your courier to encounter. Polite customer support can go a long way in every industry including logistics. Unfortunately, if anything goes awry, you don’t want your company or your customers on the other end of the line to be interacting with a bad-mannered guy. In general, people are much more forgiving when treated with respect. One thing to remember is the extent of assistance to be given by customer care should anything go wrong, they should be compassionate and understand your situation. The last thing a business wants is something to happen to one’s delivery and not be cared about by the courier service as it is not their goods which are delivered.

You will be able to determine whether their customer service is decent or bad at the first touchpoints with a courier. They are polite? A friendly manner is critical as you don’t want to work with someone who’s rude and unhelpful. Did they seem polite and eager to help? Great, if they are. But if not, that’s not a company in which you would be looking to partner.

10. Frequent problems relating to service – From issues such as receiving a quote inaccurately, not taking the pickup as planned, or sending the delivery to the wrong address, service issues can trigger process problems. Frequent issues can lead to frequent problems throughout your business which will definitely taint your reputation. Couriers who are up to date with the latest technologies, i.e. smart route planning, are typically the ones that experience the fewest problems. Not only does their innovative program help them handle their day-to-day activities effectively but it also helps them to adopt a proactive approach that ensures they can deal with issues before they become too severe.

11. Wrong courier information – This aspect should go without saying that all communication details and addresses should be accurate on the parcel. But, if you give wrong delivery information, it can be a major challenge for the service company to complete delivery on time without the right details, and also a burden for you.

12. Using the wrong Packing materials – Some of the greatest errors is that people use the wrong packaging too often. They sometimes chuck their packages into the first box that they see, no matter how good the contents fit. How is that so important? The type of packaging you select will greatly affect the shipping costs. You should make sure to use a box or envelope that is not too large for your delivery because it will cost extra, needless money for you and the courier service. If your box is too large for your order, you’ll have to attach additional materials and padding to keep it secure, which you’ll also have to pay for — and you’re only paying for an empty room if you could only use a smaller box. Planning your deliveries upfront can help to solve this issue. When you know that you will need to ship such items, be on the search for boxes or envelopes of the correct size. You can also check out your local store and buy boxes and envelopes in different sizes to find the right match.

13. Attention to Detail – Beware, accuracy is important when shipping packages. You should never suppose you can estimate the weight, size , type of item, or cost. You should then check those information before shipping off your order. only if the weight you told the courier is wrong, and differs from the package ‘s real weight, you will be charged for it. You can potentially prevent these additional costs by correctly assembling your kit when it’s all in your hands. Another very critical aspect for shipping packets is to ensure that the address of the recipient is right. Be sure to double-check your package to make sure every part of the address, including the zip code, is right. Mileage is also important to remember when planning to ship packages. If your delivery is beyond the wide distribution area , please notice and be informed of the potential additional charges.

14. Unclear instructions for delivery – Have particular delivery instructions that the team at the Courier service needs  to follow to effectively deliver your package? Be sure to inform them in advance so they can make sure delivery is safe and on time. Delivery directions might include items like where you want your package placed, if a specific person needs to sign for delivery, any “dirty” or hidden passages the team members might have to go through to reach the destination, etc. Please ensure that all directions are clearly specified, so that the team members can work as efficiently as possible to ensure that your shipment reaches its destination on time.

15. Wrong Will Call or buy order – When you use a courier service to pick up a call or buy order and then send it to the end-customer, you need to make sure you have the right number to the courier service.   don’t just use the same request for an order you used earlier. Make sure you check and write the right order will call or buy on the courier request. It will allow the courier to make sure they pick up the correct order which will allow the courier company to provide better service to you. When asking a courier to pick a call or purchase order, still double-check the number to make sure you give them the exact information.

Although these were some of the errors you need to avoid when selecting a courier service, there are many others, including failing to shop around, not testing the courier service provider’s liability, weight, and height limitations among many others. In addition, while you can find various courier companies providing courier service on the same day, ensure you research the above-mentioned tips before deciding which courier service provider should you choose. Whether you want to Post a package overseas or looking for discounted shipping to Asia, looking for express courier services to Asia that fulfill the above criteria will be a good choice.