Pros and cons of small courier services

 Selecting a courier service to deliver your products is not a decision you should take lightly. You need to be confident, as a firm, placing your trust in a courier service to collect and deliver your goods in proper condition and in a timely manner. Differentiating between competitions can be difficult, particularly when there is so much out there within the industry.

The pros and cons of small courier services

Pros:

Potential to provide personalized service – In general, small couriers can provide a more personalized service than big couriers. Smaller couriers are more likely to become acquainted with your company because of their close-knit teams, and may theoretically deliver a more tailor-made service.

Strengthened ties with the rest of the Courier unit – The smaller the team of the courier is, the more likely you can get acquainted with others. It is a huge asset to have if the account manager is out of the office and you have a question that needs to be addressed.

Regularity will be regarded highly – The more orders you put with a smaller courier, the greater will they regard you.  This can be helpful because if you really wanted a last-minute delivery, they are more likely to be able to handle it because they have the infrastructure and network to support it.

Increased probability of flexibility – Couriers may even have the ability to be more flexible with their clients as they are not bound to static systems, which prevents you from being bound to a one-size-fits-all operation. Small couriers are also less likely to have call centers, giving you the opportunity to talk with a friendly voice who knows your business and understands it.

Cons:

Possibility of not being as stable as big companies – Smaller couriers tend to not have better courier stability like the larger ones. Most of this boils down to financial support, and there might be issues that you don’t realize when you first work with a smaller business. It is important that you consider these possible problems beforehand with this responsibility on your shoulders.

Limited supplies and the network supply chain can lead to limitations in service – Smaller couriers do not have the same supply chain or the network or as many resources as large couriers do. Consequently, there could be fewer choices to take advantage of if possible issues occur.

Therefore, the next time you want to post a package overseas, rather than opting for DHL USA or FedEx USA, consider small couriers for personalized service.